f999's Responsible Gaming —
Set your own limits for a fun experience
Gaming is entertainment, not an obligation. f999 is committed to helping you play safely and mindfully.
Safe Gaming is our top priority
f999 believes that online gaming should be an enjoyable form of entertainment — not a source of financial stress or mental anxiety. That is why we have prepared a range of tools and policies to ensure a safe, transparent, and responsible gaming environment for every player.
Before playing on our platform, always keep in mind: gaming is for players aged 21 and above only. Never use gaming as a way to solve financial problems.
f999 always follows SSL encryption and fair play principles so you can play with confidence. Your protection is our highest goal.
Remember: Gaming is for entertainment, not a guaranteed way to earn money. Never play beyond your budget.
The control is in your hands
f999 gives you multiple effective tools to manage your own gaming experience. Using these tools, you can enjoy safe and enjoyable gaming.
Set Deposit Limits
You can set your own maximum daily, weekly, or monthly deposit limit. This helps you stay within your budget and avoid overspending. Reducing a limit takes effect immediately.
Self-Exclusion
If you feel gaming is getting out of control, you can use f999's self-exclusion feature to request that your account be blocked for a set period of time or permanently.
Time-Out Break
If you feel you need a break, use the time-out feature. You can take a temporary break from 24 hours up to several weeks — during this time you will not be able to log in to your account.
Age Verification & Protection
Only players aged 21 and above can open an account and play at f999. We follow a strict age verification process to protect minors.
Set Loss Limits
You can set a loss limit so your session ends automatically once you have lost a certain amount. This reduces the tendency to place excessive bets out of emotion.
Expert Support
For any issue, contact f999's 24/7 live chat or email and speak directly in Bengali. Our team is always by your side — always ready to give responsible gaming advice.
How to use the protection tools
Log In to Your Account
Log in to your account at f999 and go to the "Account Settings" or "Profile" section.
Open the "Responsible Gaming" tab
Find the "Responsible Gaming" option in Settings and enter it.
Choose your preferred limits
Deposit limit, loss limit, time-out, or self-exclusion — choose the right option based on your needs.
Save and confirm
Save the changes. Reducing a limit takes effect immediately; a waiting period applies when increasing a limit.
For help setting limits, you can contact us at any time via live chat or email — [email protected].
Warning signs of problem gaming
If any of the signs below appear in your behaviour, it may be an indication of problem gaming. f999 encourages you to seek help in time.
- A tendency to keep placing larger bets to try to recover lost money
- Feeling uncomfortable, anxious, or irritable when not gaming
- Prioritising gaming over family, friends, or work
- Spending beyond your budget and lying about it
- Spending money on gaming by taking loans or breaking savings
- Returning to gaming repeatedly even after deciding to stop
- Sleeping less, eating less, or spending less time with family
Get help now if you have a problem
If you experience any of the signs above, contact f999's support team without delay. Our trained team is always ready to assist you.
Practical tips for responsible gaming
Build a few simple habits that will keep your gaming experience enjoyable and safe.
Set your budget in advance
Before each session, decide how much money you can spend. Do not go beyond that limit.
Respect your time limits
Do not play for long stretches at a time. Take regular breaks, spend time with family, and focus on other activities.
No betting out of emotion
Do not place larger bets out of anger or frustration after a loss. Trying to recover lost money often leads to greater losses.
See it as entertainment
Gaming is entertainment, like watching a film or playing sports. Winning is a bonus, losing is normal — enjoyment is the main goal.
Let your loved ones know
Talk openly about gaming with family or trusted friends. They can help you maintain a healthy balance.
Do not play with borrowed money
Never spend money on gaming by taking loans, using credit cards, or breaking your savings.
Our commitment to protecting minors
Age is verified at the time of registration to join f999. Only players aged 21 and above can open an account and play.
If there is a minor in your household, use password protection on your device and do not give your device to others while logged in to f999.
If you suspect a minor has accessed your account, notify our support team immediately.
For players aged 21 and over only
- Age verification is mandatory at registration
- Suspicious accounts are investigated and suspended if necessary
- Account lock feature available to protect your household
- Awareness and support information for parents is always available
Play safely and enjoy yourself
Use f999's responsible gaming features and enjoy your favourite games within your limits. If you need help, we are always here.